Internal platform

MediGrow Integration Control Center

Keeps MediGrow appointments and Balsam Medico / Narnic clinic schedules in step across every clinic. An AI-booked appointment is only ever treated as confirmed once clinic reception confirms it.

Sign in to the control center

Two-way appointment sync

AI requests flow into the clinic system; reception and walk-in bookings flow back into MediGrow.

Confirmation discipline

Only a clinic-side scheduled state promotes an appointment to confirmed and releases patient messaging.

Reconciliation and retries

Durable queue, unique external references and scheduled reconciliation prevent duplicate bookings.

Credentials stay server-side

Every clinic's access tokens are encrypted at rest and never reach the browser.